Terms and Conditions



Please read with attention if somthing is not clear for you please contact us, we will clarify your doubts


Your credit card VISA or MASTER CARD (30% will be deposited in advance)


The total payment in cash after the true cooking class


Payments, cancellations and information


When you book a reservation for a product through the website (or by request with format or by mail addressed directly), the company collects payment information and processes the payment as described below under "Payment Processing". We accept the following credit cards: MasterCard, Visa. There is no charge or service fee for processing credit payments or debt. Payment by credit or debit card is required to make a reservation. 


The services will be paid at time of booking



No refunds are available once a service is started, or in connection with any package, meals, cooking classes, tours or other services used.



Cancellation of a reservation may result in the cancellation fees applied, as shown below. When canceling any booking you will be notified via e-mail or telephone of the total cancellation fees.



You will receive a confirmation email for each tour, event or service booked.



When booking must be indicated compulsorily any food allergies, personal preferences and physical problems.


Chef Vary (Varinia Cappelletti) and their collaborators and partners are not responsible for any problems derived from intoxication, failure to communicate (valid only in writing and with confirmation of receipt form) of allergies or intolerances.



They must be respected The timetables for the services with a flexibility of not more than 10 minutes (both in advance that delay).



Reservations must match the number of persons indicated. Will not be tolerated extra guests not paying even just to watch or consume meals prepared during the cooking classes.




gift certificate


These are non-refundable in all circumstances.


Other Tour Products and Services


If you cancel at least 25 calendar days in advance, there is no penalty.


If you cancel between 15 and 25 calendar days in advance, there is a 50% penalty will be charged.


If you cancel within 15 calendar days in advance, there is a 100% cancellation fee will be charged.


The cancellation after the deadlines mentioned above will be taken into account (with a refund in any case not exceed 50%) only for the following reasons and must be accompanied by legal documents of evidence (eg copy of the complaint, a copy of the hospital document etc. )


Among the reasons: stolen passports, stolen credit card hospital urgent hospitalization, car accident.


The value of the transaction is subject to taxes, fees, foreign transaction, a currency exchange and other fees. Please contact your bank or card company, if you have any questions regarding any conversion or applicable taxes.



The "FLORENCEFOOD.TOURS" website is a part to Chef Vary (Varinia Cappelletti) has no liability and will make no REFUND IN THE EVENT OF ANY DELAY, STRIKE, FORCE MAJEURE OR OTHER causes direct superior, WILL NOT BE LIABLE FOR ANY ADDITIONAL EXPENSE, OMISSIONS, DELAYS, RE -ROUTING OR ACTS OF any government or authorities.



Minimum numbers apply. There is a possibility of cancellation after confirmation if there are not enough passengers to meet requirements. In the event of this occurring, you will be offered an alternative or full refund.